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10/2007

 
Customer feedback is a great way for a business to judge how they're doing. You can think you're doing a great job and that you're on the right track, but by listening to your customers, you can know for sure.
 

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10/2007

 
If you don't know what customer feedback is, you should. It's one of the surest ways of knowing beyond a doubt that your company is meeting customer needs and doing what you promise to do every day.
 

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This week's Featured Bios

Alltel
Amazon
American Airlines
Article Directory Free
Avalon Family Entertainment
Bank of America
Blue Coast Financial Group
Celebrity Sexy Teeth
Citigroup
Coleman Research Group
Continental Kennel Club
Edward McGilly
GlobalYP
Grover Arnett
Goldman Sachs
Hewlet Packard
Laptop Guy
Metropole Hotel
Metlife
Movex
National Home Protection
National Income Life Insurance
Netopus
Nevyas Eye Associates
Northrop Grumman
Omni Pinnacle
Pfizer
Ronald Perlman MD
Verizon Communications
Visaplus
Jesus Manuel Montane
Wachovia
 


 

The Blue Coast Financial Group (click here for bio)
has received Review-Inc.com's five star rating.

Click here to tell us what you think about Blue Coast Financial Group
 
As our expense reduction consulting agreement comes to an end, I would like to say thank you for your efforts to reduce my long distance phone expenditures. It was comforting to work with an organization that allowed both parties to succeed via your contingency arrangement. Your professionalism was also comforting, knowing that you would represent my company in an upstanding way. Furthermore, the important time you spent on this particular project allowed me to focus on other pressing business priorities and, I appreciate your clear and concise follow-up reporting. Based on our entire relationship...... I would not hesitate to recommend your services as an option to explore cost containment and expense reduction ideas.
Concrete Reinforcing Products
 
My partner and I were in complete shock to say the least when we found out from one of your Account Executives that our Chiropractic firm was getting back over $27,000 just for the last 3 years! The scary thing is how many tens of thousands possibly hundreds of thousands of dollars have we lost over the last 20 years?
…It’s truly a one of a kind service and it couldn’t be better timing with the economy like it is. Thank you so very much."

Regal Chiropractic, Ltd
 

Truthfully, after negotiating on our behalf with ADP and achieving the reduction of $4,300 on our invoices last year, none of us here at NABI thought we would be able to get any more concessions in pricing. However, the $10,000 projected payroll processing savings you secured for the current year demonstrates unquestionably the value of your services and, because your work is on a contingency basis, the result is a real win-win situation for NABI.
NABI

 

This letter is long overdue to officially thank Blue Coast Financial Group for the useful services you have provided. Telecommunications is one of the largest expenses for a travel agency. I am happy to say that with your help, we have achieved an annual savings of $10,180 with a new local service provider. We have also realized approximately $2,000 of annual savings with a new office supply vendor that you recommended. When we decided to purchase a new phone system, your negotiations on our behalf netted a significant savings in the contract. If companies and employees are constantly busy with their daily responsibilities, it seems almost impossible to find the time to stop and analyze the way you are doing business and the vendors you are using. Not only the time saving benefits that a consultant can provide, but also the "set of fresh eyes" can give you options you might have never thought of.
Atlas Travel Management Company

 

As a company involved in international trade, we need to communicate with our home office in Bogota, Colombia. In the past, we have tried to set up our own communications package using staff. One day your consult made a couple of suggestions which I tried and was very pleased with the results. Your services enabled me to free up my staff and resulted in a 13% savings on international and domestic calls. What's best, it was all at no risk to my company. My only regret is that I did not contact your firm sooner.
Delta Trading and Marketing, Ltd

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